Contact Us

Main Office

121 NW Everett St.
Portland, OR 97209

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Regional Office

108 West 39 Street, Suite 1300
New York, NY 10018

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We want to help.  If you have a question about your account, need technical help with one of our products, or are interested in learning more about NWEA- we are here.

Please use one of our forms to get routed to the correct contact at NWEA.


Call 866-654-3246 or contact us online.


If you have an urgent need, please call our Support line at : 877-469-3287 or contact Support online.

Representatives are available from 4:00am – 5:00pm PST, Monday – Friday.

  • Visit our  Support Site to search help topics and learn more about using our products.
  • Find login information and more in our Logins page.
  • Subscribe to our Partner Update for real-time information about MAP.

Contact Your Account Manager

Please contact your account manager using this form. Or, please feel free to call us directly to connect at 866-654-3246.


If you have questions about your child’s test, your school can provide information specific to their test results. NWEA cares about data privacy, and cannot provide information about individual student assessment results. Please visit the Resources for Parents page to learn more about types of assessments and assessment results.