Talk to our Partner Support Team
Call Mon-Fri, 4am-5pm PST
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Meet your NWEA team
Relationships with our partners begin well before the paperwork’s signed. But once things are official, we work with partners to create assessment experiences that are great for everyone involved. It starts with unlimited access to our implementation support specialists and technical support staff. From there, we offer partners complimentary support whenever it’s needed.
The person was knowledgeable, patient and friendly. As with all calls I have made to support, I receive the same helpful, professional support. Thank you very much!!!
Our 360° Support
Our 360 degree support lets you focus on student success
Get A – Z support from the start so you’re up and running quickly
Enjoy streamlined service thanks to your personal contact
Technical support staff
Reach out by phone or email when you need help
Professional development specialists
Lay a strong foundation for student success
5 Key Places You'll Find Support
Discover 5 key places for support
Access free, flexible online training
Find help right within your product
Enjoy resources hand-picked for educators
Online user community
Exchange tips and best practices with your education peers
User events and conferences
Learn and share at regional events and Fusion, our annual conference
Support Success Stories
Support Success Stories
Discover the secrets to a stellar first year with Measures of Academic Progress® (MAP®) assessments! NWEA partners share their top six tips for success.
What a difference true partnership makes! See how these educators are making a difference with MAP.
Victor shares how our ongoing support has made a difference for educator Cheryl.
Leslie describes how she helped a new MAP Coordinator settle into his role.
We applaud curiosity
Feel free to talk with us about our assessments or professional development options anytime. We’re also here to answer any questions you may have about preparing your school or district for testing and analyzing your assessment program needs.
Discuss tech requirements and pre-test set-up with our Partner Support team
Chat with your Account Manager about item development, standards alignment, and data validity
Contact our professional development staff to touch base about best practices
Great job as always. Your staff always does an excellent job of logging into my server and saving the files for me so I can get onto the task of testing. We do not have a tech person. This service ensures our quality.