Partner Support
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Which aspect of MAP do you need help with?
Tech Coordinators
- Scoring Reporting Services Enhanced (SRSE) Error Codes
- Error Message: "Unable to open the version.txt"
- MAP TestTaker says my student is already logged in, but they are not.
- I added or modified a student profile in MAP TAA, but I don't see the changes in MAP TestTaker.
- MAP TestTaker does not recognize an employee that was added in the MAP Test Administration Application (MAP TAA)
Proctors
- Is it possible for students to see the same item more than once?
- Is it possible for MAP TestTaker to skip questions?
- Scoring Reporting Services Enhanced (SRSE) Error Codes
- Why is the continue button disabled at the final screen of the MAP for Primary Grades test?
- What should I do if there are two instances of the same student in MAP TestTaker?
- How to identify a problematic test item
General
- Using the Test Administration Application (TAA)
- MSCOMCT2 Error
- MAP TAA Error 2000 / repeating Find Agency screen
- Scoring Reporting Services Enhanced (SRSE) Error Codes
- My login for the MAP TAA does not work. Am I using the correct one?
- Error 3 (You have encountered an error that may be related to the data you just tried to input.)
Downloading / Uploading
- Why is my test download stuck at 2%?
- MAP TAA Error -2147166499
- MAP TAA Error -2147169502
- MAP TAA Error -2147166498
- MAP TAA Error -2147023170
Adding / Modifying
- I added or modified a student profile in MAP TAA, but I don't see the changes in MAP TestTaker.
- MAP TAA Error -2147217873
- Common Pitfalls when adding and modifying students in MAP TAA
MAP Coordinators
- Why does the District Summary by Grade reports appear to group by test name for math, but not for reading?
- Error Message: "Unable to open or access control file"
- Data Repair Requests
School Administrators
- Why is the summary data missing from my class reports?
- Why do particular scores appear "grayed out"?
- Error Message: "Unable to open or access control file"
- Data Repair Requests
Teachers
- Where are my Primary Grades Survey with Goals test results? They used to be on the Primary scales.
- Why do particular scores appear "grayed out"?
- What happens when a student takes the same test twice in one term?