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Need Help? Contact Us.

Please feel free to call one of our helpful Partner Support Representatives. They are available from 4:00am - 5:00pm PST, Monday - Friday

Call: 877-469-3287
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We are committed to providing you with transparent, specific and timely information on all of our assessment solutions.

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Web-Based MAP: Status is  GREEN

7/28/2014

System Alerts and Updates

  • 4:00 pm PDT All systems are performing normally and partners are reporting good testing experiences.
  • 3:00 pm PDT All systems are performing normally and partners are reporting good testing experiences.
  • 2:00 pm PDT All systems are performing normally and partners are reporting good testing experiences.
  • 1:00 pm PDT All systems are performing normally and partners are reporting good testing experiences.
  • 12:00 pm PDT All systems are performing normally and partners are reporting good testing experiences.
  • 11:00 am PDT All systems are performing normally and partners are reporting good testing experiences.
  • 10:00 am PDT All systems are performing normally and partners are reporting good testing experiences.
  • 9:00 am PDT All systems are performing normally and partners are reporting good testing experiences.
  • 8:00 am PDT All systems are performing normally and partners are reporting good testing experiences.
  • 7:00 am PDT All systems are performing normally and partners are reporting good testing experiences.
  • 6:00 am PDT All systems are performing normally and partners are reporting good testing experiences.
  • 5:00 am PDT All systems are performing normally and partners are reporting good testing experiences.
  • 4:00 am PDT All systems are performing normally and partners are reporting good testing experiences.
Please bookmark or visit this page to find out current information about the health of our products and any recent recommendations we have to improve your testing experience. Product status is GREEN for healthy, YELLOW when performance is not optimal and testing may be slow or interrupted, or RED when testing will be slow or interrupted.

Prepare for Successful Testing in Fall

Changes for Fall:

There are no required changes to Lockdown Browsers planned for the 2014-2015 academic year. For the best testing experiences, please use the current Lockdown Browsers:

For PCs: Version 5.0.165.0 released in September, 2013

For Macs: Version 3.0.0.2, released in August, 2013

End of Support Notices:

Starting July 1, 2014, the following operating system and browser versions will no longer be supported by NWEA:

  • Mac OSX 10.5.8 for MAP testing and access to MARC
  • Safari version 5 for MAP testing and access to MARC
  • Internet Explorer version 8 for access to MARC

Please note: To use MARC in fall 2014, Windows XP users of MARC must switch to Chrome or Firefox before fall testing begins.

System and Bandwidth Requirements can be found here.

Testing URL Change:

Starting June 2014, you can no longer use pdx-map01.mapnwea.org as a MAP testing URL, please use test.mapnwea.org to test on iPads and Chromebooks.

 

Recent User Documentation

  • What's new for Proctors starting March 10- can be found at this link.
  • Guide to solving Proctor console issues can be found at this link.
  • Proctor Tips and Troubleshooting Quick Reference can be found at this link.

Web-based MAP Recommendations

Whitelist Reminder: If your district/school is experiencing intermittent slowness, white screens, or the inability to click on various buttons when testing, please ensure that you have whitelisted *.mapnwea.org on equipment that sits between the testing machine and NWEA servers. Examples of equipment include, but are not limited to firewalls (hardware and software), content filters, and proxy servers/caching. If you are using Chromebooks, you will need to also whitelist test.mapnwea.org.

Once *.mapnwea.org is whitelisted, please allow the changes to propagate throughout your equipment. If you are uncertain about whether *.mapnwea.org is whitelisted, please contact your district/school technical support team to check these settings.

Note: If your district is unable to add wildcards to your equipment, please contact NWEA Technical Support at 877.469.3287

Password Reset: If you have trouble logging into your MAP Admin website, please follow these steps:

1. Try clicking on the Forgot User Name/Password link on the main login page to receive a temporary password from the system.

2. If you do not receive an automated email with your temporary password within a few minutes (based on the speed of your email server), please:

1. Check your spam filter to see if the email is there….OR ….

2. Contact your district’s System Administrator.

When you speak to your System Administrator, please ensure that your current email address is set in the system. If it is not in the system, your System Administrator will set up your email address in MAP and provide you with a temporary password. Please note, your System Administrator is the only person who can reset your password.